Professional Communication & Conflict Resolution

The average person spends about 17 hours a day communicating.

Have you thought about what kinds of messages that you are sending during that time? Are you communicating in the best and most professional ways?

After defining communication, this course examines the three methods of communication, barriers to effectively communicating and ways to improve our skills. Additionally, some time will be spent going over the modes of conflict resolution, the advantages and disadvantages of each and why they are all necessary. 

Instructor: 

JENNIFER COMELLA, MOD, BCP

Learning & Development Senior Manager - CBIZ

Jennifer Comella is a Learning & Development Senior Manager with over ten years of experience in learning and development throughout many industries. Jen has a passion for designing and delivering information. She also has helped numerous organizations with organization development efforts including the adoption of vision, mission, and core value statements.

Jen holds an Executive Master of Organization Development from Bowling Green State University, is a Birkman Certified Professional and a certified Instructional Designer from Langevin Learning Services.